Shipping policy
Thank you for shopping with Merium Pervaiz! We are committed to providing you with
high-quality cosmetics and exceptional service. Please review our shipping policy below:
1. Order Processing
- All orders are processed within 1-2 business days, excluding weekends and holidays.
- Once processed, you will receive an email confirmation with tracking information.
- Orders placed after 2:00 PM will be processed the next business day.
2. Shipping Options & Delivery Times
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Standard Shipping: 5-7 business days
- Express Shipping: 2-3 business days
3. Shipping Charges
- Shipping charges are calculated at checkout based on your location and selected
shipping method.
4. International Shipping
- We ship internationally to select countries. Shipping times may vary based on
customs processing. - Customers are responsible for any customs duties, taxes, or additional fees imposed by their country.
5. Order Tracking
- After your order is shipped, you will receive a tracking number via email.
- Track your order in real-time using the provided tracking link.
6. Shipping Issues
- If your package is lost or delayed, please contact our customer support team at
us at +92 311 6479997 - We are not responsible for packages lost or delayed due to incorrect shipping
information provided by the customer.
7. Damaged or Missing Items
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If your order arrives damaged or has any missing items, please contact us within 48 hours of delivery at info@meriumpervaiz.com.
To help us review and process your claim quickly, please include:
- Your order number
- Clear photos of the damaged item and packaging
- A short video showing the damaged product
- Details of any missing items
Claims submitted after 48 hours may not be accepted.
Thank you for choosing Merium Pervaiz. We appreciate your trust in our products and
services!